Wednesday, February 19th 2pm ET
This webinar will highlight how banks and credit unions can leverage the integrated power of SilverCloud and TimeTrade to generate high-value appointments – whether virtually or in the branch – while reducing unnecessary friction and delivering a superior customer experience.
To best serve today’s financial consumer and remain competitive, banks and credit unions must master the art of blending their digital and physical worlds. Customers now expect an omnichannel experience, requiring banks and credit unions to provide easy access to both information and service whenever and where ever their customers choose to engage.
Working in combination, TimeTrade’s Intelligent Appointment Scheduling and SilverCloud’s banking-specific support solutions allow financial institutions to deliver the right digital technology, at the right time to ensure their customers can connect to the right branch resources and staff at their precise point of need.
Cimarron uses his deep technology industry experience to develop partnerships for TimeTrade with global technology leaders. He joined the company in 2016 with more than 20 years of business development leadership experience for SaaS and technology companies. He earned his MBA from Harvard University and his bachelor’s degree in computer science at the University of California, San Diego.